Tips to Help Improve Your Client Response Percentage
Based on consumer feedback, we have found that consumers entering trip requests are looking for more than a quick email asking for their phone number and more trip information. We also asked the agents who have had success booking leads as well, and they let us know their initial emails to the customer provided informative trip ideas based on the trip information already provided, along with their personal introduction.
This seems to be the most successful type of response when it comes to getting consumers to respond back to your emails. So even if the trip request is vague, it might be helpful in your initial email to give a couple different inspiring destination ideas based on the information they already provided. You can then go on to explain that you can give more accurate and personalized service after you have spoken with them.
Consumers have also let us know they love reading the agents profiles so I recommend you login to look over your profile, complete the personal statement and add a photo as well.
We all know that first impressions are lasting impressions and with an informative/inspiring introductory email and a solid profile I think you will all get a better turn around with the leads.
If you would like to view a sample initial email whose format has been working well for others, please let us know and we will send you a copy.
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