Yesterday was a great day, until about 3:15 PM. All of a sudden, there was a noticeable silence in the office. Our office is generally pretty quiet anyway, but there were no phones ringing.  It turns out our voicemail and auto-attendant system crashed (and burned; figuratively not literally).

So, short story, we’re getting a new VOIP system (amazingly, this was the least expensive option for the office; really quite reasonable actually) and it’s getting installed next week.  So, our phones work, but you can’t leave a message for anyone and you can’t reach a direct extension or department.  It’ll all be in order next week.  Be patient with us for a bit.  The good news is that the new system has a dozen features and we’ll all be easier to reach.  As an example, our phones will ring on our cell phones as well during office hours or while we’re traveling.